Privacy Policy

1. Introduction & Overview

Sarvadic Herbal (“we,” “our,” or “us”) is an Ayurvedic botanical brand based in Vadodara, Gujarat, India. We are committed to safeguarding the privacy and personal data of our customers, website visitors, and communication partners. This Privacy Policy details how we collect, store, utilize, and protect your information when you visit sarvadicherbal.com or communicate with us via WhatsApp, telephone, or email.

2. Information We Collect

We collect only necessary information required to process inquiries and fulfill deliveries across India:

• Order & Communication Details: Full name, shipping address, pincode, contact phone/WhatsApp number, and email address provided during WhatsApp checkout or contact forms.
• Technical Usage Data: Anonymous analytics data including browser type, referring pages, device operating system, and geographic region (city/state level) to help us improve site accessibility and performance.
• Payment Information: We do not store credit card or debit card numbers on our servers. All digital payments (UPI, Net Banking, Wallets) are handled via authorized third-party Indian payment gateways or direct UPI apps.

3. How We Use Your Information

Your information is strictly used for legitimate operational purposes:

• Dispatching orders and generating courier tracking waybills.
• Providing order status notifications and delivery updates via WhatsApp or SMS.
• Responding to product advisory and customer service inquiries.
• Ensuring compliance with applicable Indian commercial laws and taxation requirements.

4. Data Sharing & Third Parties

We never sell, rent, or trade your personal data to marketing third parties or advertisers. We only share necessary delivery data (name, destination address, and contact number) with verified logistics partners (such as India Post, Delhivery, BlueDart, or DTDC) solely to ensure accurate door-step parcel delivery.

5. Data Security

We implement industry-standard encryption protocols (HTTPS / TLS) across all pages of our website. Sensitive transmission of contact inquiries is conducted securely through encrypted protocols.

6. Contact & Grievance Redressal

For privacy-related questions, data update requests, or grievance redressal, please reach out to our team: